Privacy Policy
Last updated: 23 January 2026
1. Introduction
NWEBA Ai (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website or use our AI-powered services.
This policy is designed to comply with the UK GDPR, EU GDPR, CCPA, and other applicable data protection laws.
2. Who We Are
Legal name: NWEBA Ai
Address: 5 Wallsend Cottages, Chesterfield, S41 7AE, United Kingdom
Website: https://nweba.ai
Email: [email protected]
3. Information We Collect
We may collect the following categories of personal data:
a. Information You Provide
Name
Email address
Phone number
Company name
Billing and payment details (processed by third-party payment providers)
User-submitted content, including prompts, files, and messages
AI interaction data
b. Information Collected Automatically
IP address
Device, browser, and operating system details
Usage data and analytics
Cookies and similar tracking technologies
c. Marketing & Communications
Newsletter sign-ups
Lead form submissions
Preferences for marketing communications
4. How We Use Your Information
We use personal data to:
Provide and operate AI services, automations, dashboards, APIs, and consulting
Deliver customer support
Operate and monitor AI agents and workflows
Improve our services and internal systems
Perform analytics and usage analysis
Send marketing and service communications
Prevent fraud and abuse
Comply with legal and regulatory obligations
5. AI-Specific Data Handling
We store AI prompts and outputs where necessary to provide our services.
Client data is not used to train AI models.
We rely on third-party AI providers (including OpenAI, Claude, and Perplexity) to generate AI outputs.
AI outputs are generated automatically and may be inaccurate or incomplete.
We do not anonymise data by default unless explicitly stated for a specific service.
6. Cookies & Tracking Technologies
We use cookies and similar technologies to:
Operate the website
Analyse traffic and usage patterns
Improve user experience
You can manage cookie preferences through your browser settings.
7. Third-Party Services
We use trusted third-party providers, including:
Hosting: Namecheap
Analytics: Google Analytics
CRM & Email: Go High Level
Payments: Stripe
AI Providers: OpenAI, Claude, Perplexity
Automation & Tools: Make, n8n, Calendly, Airtable, Gmail
These providers process data only under our instructions or their own privacy policies.
8. International Data Transfers
We do not intentionally transfer personal data outside the United Kingdom.
If international processing becomes necessary, we will ensure appropriate safeguards are in place.
9. Data Retention
We retain personal data until account deletion, unless a longer retention period is required by law or for legitimate business purposes.
10. Your Rights
You have the right to:
Access your personal data
Correct inaccurate data
Request deletion of your data
Restrict processing
Request data portability
Opt out of marketing communications
Opt out of AI training (where applicable)
To exercise your rights, contact us at [email protected].
11. Security Measures
We implement appropriate technical and organisational safeguards, including:
Encryption
Secure hosting environments
Access controls and role-based permissions
Use of reputable third-party infrastructure providers
12. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.
13. Contact Us
For privacy-related questions or requests, contact:
📧 [email protected]
